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Three Classic Articles in Supply Chain Management each with over 5,000 Google Scholar citations

Martha C. Cooper, Douglas M. Lambert, and Janus D. Pagh, “Supply Chain Management:  More Than a New Name for Logistics,” The International Journal or Logistics Management, Vol. 8, No. 1 (1997) pp. 1-14. 

Douglas M. Lambert, Martha C. Cooper, and Janus D. Pagh, “Supply Chain Management:  Implementation Issues and Research Opportunities,” The International Journal of Logistics Management, Vol. 9, No. 2 (1998) pp 1-19. 

Douglas M. Lambert and Martha C. Cooper, “Issues in Supply Chain Management,” Industrial Marketing Management, Vol. 29, No. 1 (2000), pp. 65-83.

Update on the 2000 SCM article

Douglas M. Lambert and Matias G. Enz, “Issues in Supply Chain Management: Progress and potential“, Industrial Marketing Management, Vol. 62, April (2017), pp. 1-16.

SCM for Services 2022

Matias G. Enz and Douglas M. Lambert, “A Supply Chain Management Framework for Services.“ Journal of Business Logistics, First published: 12 October 2022.

Supply Chain Management Book

eBook is available on VitalSource

For large orders of the hardcover book (bookstores and corporations) email at [email protected]

Educators – For those who adopt the book for a course, there are end of chapter questions and other teaching materials available.

“I have employed many of the fundamental building blocks of supply chain management spelled out in this book to transform a supply chain into a competitive weapon. If you want to deliver extraordinary business results in a challenging economic environment, study and apply the principles of this book.”
Mark Leposky
Senior Vice President, Global Operations, Callaway Golf Company
“In this book, we discovered a framework to help us manage business relationships and make cross-functional integration a reality. We strongly believe that managing relationships both with customers and suppliers represents an opportunity to achieve a competitive advantage in a market where products tend to become commodities.”
Jorge Vazquez Alessia
Chairman, Teknobayres S.A.

View the first page of each chapter

  1. Supply Chain Management
  2. The Customer Relationship Management Process
  3. The Supplier Relationship Management Process
  4. The Customer Service Management Process
  5. The Demand Management Process
  6. The Order Fulfillment Process
  7. The Manufacturing Flow Management Process
  8. The Product Development and Commercialization Process
  9. The Returns Management Process
  10. Conducting Assessments of the Supply Chain Management Processes
  11. Mapping for Supply Chain Management
  12. Lean Thinking and Supply Chain Management
  13. Implementing and Sustaining the Supply Chain Management Processes
  14. Supply Chain Metrics
  15. Developing and Implementing Partnerships in the Supply Chain
  16. The Collaboration Framework
  17. Improving Performance Through Value Co-Creation with Key Customers and Suppliers
  18. Supply Chain Management: The Next Steps

Review complete Table of Contents

Partnership Articles

Douglas M. Lambert, Margaret A. Emmelhainz, and John T. Gardner, “Developing and Implementing Supply Chain Partnerships,” The International Journal of Logistics Management, Vol. 7, No. 2 (1996), pp. 1-17.

Douglas M. Lambert, Margaret A. Emmelhainz, and John T. Gardner, “Building Successful Logistics Partnerships,” Journal of Business Logistics, Vol. 20, No. 1 (1999), pp. 165-181.

Douglas M. Lambert, A. Michael Knemeyer and John T. Gardner, “Supply Chain Partnerships: Model Validation and Implementation,” Journal of Business Logistics, Vol. 25, No. 2 (2004), pp. 21-42.

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